At Saaspect we strive to create quality software that you enjoy using for your business or professional life. You have a number of choices and we appreciate you giving us your business. Thank You. We have created
this policy that details what we will do should if we fail to meet your expectations.
Monthly Subscriptions. If at any time during your
first month using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If
you are not satisfied, we will gladly offer you a
FULL REFUND for your purchase, and downgrade your account to the free plan for that service.
Annual Subscriptions. Saaspect doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an
annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first
45 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you
are not satisfied, we will gladly offer you a
FULL REFUND for your purchase, and downgrade your account to the free plan.
We want you to be happy with our service throughout your entire contract, not only the first 30 days (in case of monthly subscription) and the first
45 days (in case of annual subscription). So we go beyond that. If at any time during your contract we remove, break or discontinue functionality that was available at the time you signed up for your
contract, we ask you to notify us immediately. If we fail to address it in a timely manner to your entire satisfaction, we will offer you a
PRORATED REFUND for the reminder of your contract.
Auto-Renewal. For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. Every time before your subscription auto-renews, we will send an email specifying
the amount that will be charged to your credit card. Similarly, after each renewal we will send you a receipt via email specifying the amount that has been deducted together with the next renewal date and the
next renewal amount.
We know that sometimes customers forget to cancel an account they no longer want until it has already been charged. That's why you can cancel your monthly/annual subscription
within five business days after your renewal date, and we will process your cancellation and issue a